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Shipping & Returns

SHIPPING POLICY

Last updated March 05, 2023

Please carefully review our Shipping & Delivery Policy when purchasing our

products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Shipping Fees

We offer shipping at the following rates:

Shipping Method Shipping Fee

Royal Mail Second Class

5 -7 days

£3.35

All times and dates given for delivery of the products are given in good faith but are

estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless

specifically noted, estimated delivery times reflect the earliest available delivery, and

deliveries will be made within 30 days after the day we accept your order. For more

information please refer to our Terms.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will

advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more

information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy:

https://www.littlelovesnewandpreloved.com/shipping-returns.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: info@littlelovesnewandpreloved.com

RETURN & EXCHANGE POLICY

Last updated March 05, 2023

Thank you for your purchase. We hope you are happy with your purchase. However,

if you are not completely satisfied with your purchase for any reason, you may return

it to us for a full refund or an exchange. Please see below for more information on

our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All

returned items must be in new and unused condition, with all original tags and labels

attached.

RETURN PROCESS

To return an item, please email customer service at

info@littlelovesnewandpreloved.com to obtain a Return Merchandise Authorisation

(RMA) number. After receiving a RMA number, place the item securely in its original

packaging, and mail your return to the following address:

Little Loves New & Preloved Children's Clothing

Attn: Returns

5a East Pallant, Chichester, West Sussex PO191TR

REFUNDS

After receiving your return and inspecting the condition of your item, we will process

your return or exchange. Please allow at least seven (7) days from the receipt of your

item to process your return or exchange. We will notify you by email when your return

has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to

arrange a refund or exchange.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@littlelovesnewandpreloved.com

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